Use Cases
- Automatically notify team members on Slack about new PagerDuty incidents.
- Create Jira issues for each incident reported in PagerDuty.
- Enhance incident response times by integrating communication and project management tools.
- Reduce manual tracking of incidents by automating notifications and issue creation.
How It Works
An incoming webhook triggers the workflow when a new PagerDuty incident occurs. The workflow fetches details of the incident from PagerDuty. The incident information is then sent to Jira to create a new issue. In case of errors during the process, a notification is sent to a designated Slack channel.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Configure the webhook URL in PagerDuty to trigger this workflow.
- 3Set up the necessary authentication for Jira and PagerDuty in n8n.
- 4Test the workflow by creating a sample incident in PagerDuty.
Apps Used
PagerDuty
Slack
Jira
Categories
Target Roles
Industries
Tags
#notifications
#slack automation
#process automation