Incident Management Workflow from Webhook to PagerDuty

• Automate incident reporting from various sources to PagerDuty.
• Integrate real-time data capture with incident management tools.
• Enhance operational efficiency by reducing manual data entry.

Webhook captures incoming data via POST request. Data is organized and set using Notion. Information is stored in Google Sheets for record-keeping. OpenAI analyzes the data to determine incident severity. PagerDuty is notified to create an incident based on the analysis.

1. 1
   Import the workflow template into your n8n instance.
2. 2
   Configure the webhook URL to receive data.
3. 3
   Set up Notion to organize incoming data.
4. 4
   Connect Google Sheets to store incident details.
5. 5
   Configure OpenAI with the appropriate model for analysis.
6. 6
   Set up PagerDuty to receive incident alerts.