HR Helpdesk Chatbot with Audio Transcription from Telegram

• Provide instant HR policy information to employees via Telegram.
• Transcribe audio messages into text for efficient processing.
• Automate responses to common IT support queries.
• Enhance employee engagement with a responsive chatbot.

Triggers on incoming messages from Telegram. Checks the type of message (text or audio). Transcribes audio messages using OpenAI for text processing. Extracts relevant information from internal policy documents. Stores and retrieves data using a vector store for accurate responses. Sends responses back to the user via Telegram.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure Telegram credentials for message handling.
3. 3
   Set up PostgreSQL for storing vector embeddings.
4. 4
   Connect OpenAI credentials for audio transcription.
5. 5
   Test the workflow by sending a message through Telegram.