Use Cases
- Automate retrieval of knowledge base articles from Confluence based on user queries.
- Enhance IT support workflows by integrating Confluence search capabilities.
- Provide users with quick access to relevant documentation and resources.
How It Works
Receive user queries from a parent workflow. Transform queries into search parameters for Confluence. Send a request to the Confluence API to retrieve matching articles. Format the response with article titles, links, and excerpts. Return the structured response to the parent workflow for user delivery.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the Confluence credentials for authentication.
- 3Set up the trigger node to receive queries from the parent workflow.
- 4Test the workflow to ensure proper functionality and response formatting.
Apps Used
Confluence
Slack
Categories
Target Roles
Industries
Tags
#process automation
#workflow management
#slack automation