Escalate priority from Intercom chat to Slack

• Automatically notify team members of urgent customer chats in Slack.
• Streamline communication between customer support and internal teams.
• Enhance response times to critical customer issues.

Triggers when a new chat is received in Intercom. Fetches chat data from Intercom using a GET request. Sends a notification to a Slack channel with the chat details.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL for the Intercom trigger.
3. 3
   Set up the Slack channel details for notifications.
4. 4
   Test the workflow to ensure proper functionality.