Use Cases
- Automatically escalate high-priority chat messages from Intercom to Notion.
- Integrate customer support data with project management tools.
- Enhance task prioritization based on real-time customer interactions.
How It Works
Triggers on new incoming chat messages from Intercom. Fetches chat data using an HTTP request. Sends the relevant chat information to Notion for task management. Handles errors by notifying the team via Slack.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the Intercom webhook settings.
- 3Set up the Notion integration with the required parameters.
- 4Connect the Slack channel for error notifications.
Apps Used
Intercom
Notion
Slack
Categories
Target Roles
Tags
#process automation
#notifications
#workflow management