Escalate priority from Help desk email to Jira

• Automatically escalate urgent Help desk tickets to Jira for immediate attention
• Integrate Help desk email management with project tracking tools
• Notify team members of errors in the escalation process via Slack

Trigger the workflow upon receiving a Help desk email Fetch relevant data from the Help desk email system Send the fetched data to Jira for issue tracking Handle errors by sending notifications to Slack

1. 1
   Import the workflow template into your n8n instance
2. 2
   Configure the webhook URL to receive Help desk emails
3. 3
   Set up the HTTP request to fetch data from your Help desk system
4. 4
   Configure the HTTP request to send data to your Jira instance
5. 5
   Set up Slack integration for error notifications