Escalate priority from Help desk email to Email

• Automatically escalate urgent help desk emails to the appropriate team members.
• Send immediate email notifications for high-priority customer support requests.
• Integrate help desk email management with email communication for better response times.

Trigger the workflow with an incoming help desk email via webhook. Fetch the email data from the help desk system. Send an email notification based on the fetched email data.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL to receive help desk emails.
3. 3
   Set up the email sending parameters to notify the relevant team.