Escalate priority from Help desk email to CRM

• Automatically escalate high-priority tickets from Help desk to CRM.
• Improve response times for urgent customer inquiries.
• Streamline customer support processes through automation.

Triggers when a new Help desk email is received. Fetches data from the Help desk email. Sends the fetched data to the CRM for processing. Handles errors by notifying the team via Slack.

1. 1
   Import the workflow template into your n8n environment.
2. 2
   Configure the webhook URL for incoming Help desk emails.
3. 3
   Set up the CRM connection with appropriate authentication.
4. 4
   Test the workflow to ensure data is correctly fetched and sent.