Use Cases
- Automatically escalate urgent call transcripts to team members via Slack.
- Improve response times for critical issues identified in call transcripts.
- Streamline communication between departments by integrating call data with Slack.
How It Works
Trigger the workflow upon receiving a call transcript. Fetch the call transcript data from the specified service. Send the fetched data to a designated Slack channel for team visibility.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Configure the webhook URL to receive incoming call transcripts.
- 3Set up the HTTP request to fetch call transcript data from the service.
- 4Specify the Slack channel for sending notifications.
Apps Used
Slack
Call Transcript Service
Categories
Target Roles
Industries
Tags
#slack automation
#notifications
#process automation