Escalate priority from Call transcript to Knowledge base

• Automate the escalation of call priorities based on transcripts.
• Streamline the process of updating knowledge bases with relevant information.
• Enhance customer support efficiency by integrating call data into knowledge management systems.

Trigger the workflow through an incoming webhook. Fetch call transcript data from a specified URL. Send the processed information to a designated knowledge base.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL to receive incoming call data.
3. 3
   Set the correct endpoint for fetching call transcripts.
4. 4
   Specify the knowledge base URL for sending data.