Use Cases
- Automate call transcript prioritization for customer support teams
- Send urgent call summaries to management via email
- Integrate call data with email notifications for improved response times
How It Works
Trigger the workflow with an incoming POST request Fetch call transcript data from a specified source Send the retrieved transcript data to a designated email address Handle errors by posting alerts to a Slack channel
Setup Steps
- 1Import the workflow template into your n8n instance
- 2Configure the webhook URL for the Incoming Trigger
- 3Set the correct URL for fetching call transcripts
- 4Specify the email recipient in the Send to Email node
- 5Connect your Slack account for error notifications
Apps Used
Slack
Categories
Target Roles
Industries
Tags
#email automation
#notifications
#process automation