Use Cases
- Automatically create support tickets from incoming customer emails
- Streamline customer support processes by integrating email and ticketing systems
- Enhance response times by ensuring no inquiries are overlooked
How It Works
Monitor Gmail account for new incoming emails using Email Trigger Capture email details and format them using the Set node Create a new support ticket in Freshdesk with the processed email data
Setup Steps
- 1Import the workflow template into n8n
- 2Connect your Gmail account to the Email Trigger node
- 3Configure the Set node to format the email data as needed
- 4Connect your Freshdesk account to the Freshdesk node
- 5Test the workflow to ensure tickets are created from emails
Apps Used
Gmail
Freshdesk
Categories
Target Roles
Industries
Tags
#email automation
#notifications
#process automation