Email Assignment Workflow from Help Desk to Email

• Automate email assignment from help desk to agents
• Send notifications for new help desk inquiries
• Alert team members about process errors via Slack

Trigger on incoming help desk emails Fetch email data from the help desk service Send email notifications to designated recipients Handle errors by notifying the team on Slack

1. 1
   Import the workflow template into n8n
2. 2
   Configure the webhook URL for incoming help desk emails
3. 3
   Set up the HTTP request for fetching help desk email data
4. 4
   Define the email sending parameters
5. 5
   Connect the Slack channel for error notifications