Use Cases
- Automate email responses based on Microsoft Teams messages
- Enhance customer engagement through timely email replies
- Streamline communication processes between teams and CRM
How It Works
Trigger the workflow with an incoming message from Microsoft Teams Fetch relevant data from Microsoft Teams using an HTTP request Utilize AI to draft a personalized email response based on the fetched data Send the drafted email response to the CRM for record-keeping and follow-up
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the Microsoft Teams webhook settings
- 3Set up the HTTP request to fetch data from Microsoft Teams
- 4Adjust the AI model parameters for drafting email responses
- 5Specify the CRM endpoint for sending the email response
Apps Used
Microsoft Teams
OpenAI
Categories
Target Roles
Industries
Tags
#ai content generation
#email automation
#process automation