Use Cases
- Automate notifications for new support tickets from Zendesk to Slack.
- Keep team members informed about updates on existing tickets.
- Enhance collaboration among customer support teams by sharing relevant data.
How It Works
Poll data from a specified endpoint using an HTTP request. Set relevant data for processing. Send notifications to Slack based on the retrieved data.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the HTTP request node with the correct URL.
- 3Set up the data mapping in the Set node.
- 4Connect the Zendesk node to the Set node.
- 5Configure the Slack node to send notifications.
Apps Used
Zendesk
Slack
Categories
Target Roles
Industries
Tags
#notifications
#workflow management
#slack automation