Use Cases
- Automate data retrieval from external sources to enhance customer support
- Sync customer interactions from Zendesk to social media platforms
- Ensure timely updates on Instagram based on customer support data
How It Works
Fetch data from the external API using a GET request Store the retrieved data using a Set node for further processing Send the processed data to Zendesk for ticket creation or updates Post updates to Instagram based on the information from Zendesk
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the API URL in the API Polling node
- 3Set up the necessary authentication for Zendesk and Instagram
- 4Test the workflow to ensure data flows correctly
Apps Used
Zendesk
Instagram
Categories
Target Roles
Industries
Tags
#process automation
#workflow management
#email automation