Data synchronization from External API to Freshdesk

• Automate data retrieval from external sources for customer support
• Enhance ticket management in Freshdesk with real-time data
• Streamline customer service operations by reducing manual data entry

Polls data from an external API using an HTTP Request node Processes and organizes the retrieved data with a Set node Sends the structured data to Freshdesk for ticket creation or updates

1. 1
   Import the workflow template into your n8n instance
2. 2
   Configure the HTTP Request node with the appropriate API URL
3. 3
   Set up the data mapping in the Set node as per your requirements
4. 4
   Connect the Freshdesk node to handle the incoming data