Data retrieval and response handling from Google Sheets to Retell

• Automate user data retrieval based on inbound call information.
• Enhance voice agent interactions with dynamic user data.
• Streamline customer service operations using Google Sheets.

Webhook receives inbound call data from Retell. Extracts the caller's phone number from the webhook. Queries Google Sheets to find user information based on the phone number. Formats the retrieved data into dynamic variables for Retell. Responds to the webhook with the formatted user data.

1. 1
   Import the workflow template into your n8n instance.
2. 2
   Configure the webhook path and IP whitelist settings.
3. 3
   Set up Google Sheets credentials for data access.
4. 4
   Ensure your Google Sheet is structured with the necessary columns.
5. 5
   Copy the webhook URL and configure it in Retell's interface.