Use Cases
- Automate response drafting for customer support tickets
- Enhance documentation of customer interactions in Notion
- Streamline workflow between Zendesk and Notion
How It Works
Trigger the workflow with a new Zendesk ticket Fetch ticket data from Zendesk Generate a response draft using OpenAI Send the draft to Notion for review
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the Zendesk webhook for incoming tickets
- 3Set up the Notion integration with the appropriate database
- 4Test the workflow to ensure data flows correctly
Apps Used
Zendesk
OpenAI
Notion
Categories
Target Roles
Tags
#ai content generation
#process automation
#workflow management