Create response draft from Intercom chat to Slack

• Automate response drafting for customer inquiries from Intercom.
• Enhance team collaboration by sending drafted responses to Slack.
• Utilize AI to improve the quality of customer communication.
• Streamline customer support processes for faster response times.

Trigger the workflow via an incoming webhook from Intercom. Fetch chat data from Intercom using an HTTP request. Generate a response draft using OpenAI's capabilities. Send the drafted response to a specified Slack channel.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL in Intercom to trigger the workflow.
3. 3
   Set up the necessary API credentials for Intercom and Slack.
4. 4
   Test the workflow to ensure data is fetched and sent correctly.