Use Cases
- Automate response drafting from customer chats
- Integrate customer support with project management tools
- Enhance team collaboration on customer inquiries
How It Works
Trigger workflow on incoming Intercom chat Fetch chat data from Intercom Generate response draft using AI Send generated draft to Jira for tracking
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the Intercom webhook settings
- 3Set up the HTTP request parameters for fetching chat data
- 4Adjust AI model settings for response generation
- 5Specify Jira endpoint and authentication details
Apps Used
Intercom
Jira
OpenAI
Categories
Industries
Tags
#ai content generation
#process automation
#workflow management