Use Cases
- Automate response drafting for customer inquiries from Intercom chats
- Enhance customer support efficiency by integrating AI-generated responses
- Streamline email communication for customer service teams
How It Works
Trigger workflow on incoming Intercom chat Fetch chat data from Intercom Generate response draft using OpenAI Send the drafted response via email
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the webhook URL for the Intercom trigger
- 3Set up the HTTP request parameters for fetching chat data
- 4Specify the email endpoint for sending responses
- 5Test the workflow to ensure proper functionality
Apps Used
Intercom
OpenAI
Categories
Target Roles
Tags
#ai content generation
#email automation
#process automation