Use Cases
- Automate response drafting from customer chats
- Streamline communication between Intercom and CRM
- Enhance customer relationship management with AI-generated content
How It Works
Trigger workflow with incoming Intercom chat data Fetch relevant chat information from Intercom Utilize AI to create a response draft based on the chat Send the generated draft to the CRM for follow-up
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the webhook URL for the Intercom trigger
- 3Set up the HTTP request node to fetch chat data from Intercom
- 4Adjust the AI parameters for response drafting
- 5Connect the CRM endpoint to receive the drafted response
Apps Used
Intercom
OpenAI
Categories
Target Roles
Tags
#ai content generation
#process automation
#workflow management