Create response draft from Help desk email to Slack

• Automate response drafting for customer inquiries
• Streamline communication between Help desk and support teams
• Enhance response quality using AI-generated drafts

Trigger workflow upon receiving a Help desk email Fetch email data for processing Use AI to generate a response draft Send the draft to a Slack channel for review

1. 1
   Import the workflow template into n8n
2. 2
   Configure the webhook trigger with your Help desk email path
3. 3
   Set up the HTTP request node for fetching Help desk emails
4. 4
   Integrate OpenAI for response generation
5. 5
   Connect the Slack node to send the generated response