Create response draft from Help desk email to Jira

• Automate response drafting for customer support emails
• Integrate Help desk email data with project management tools
• Enhance efficiency in handling customer inquiries

Trigger workflow on incoming Help desk email Fetch email data from the Help desk system Use AI to generate a response draft based on the email content Send the generated response draft to Jira for tracking

1. 1
   Import the workflow template into your n8n instance
2. 2
   Configure the webhook URL for incoming Help desk emails
3. 3
   Set up the email fetching parameters to connect to your Help desk system
4. 4
   Adjust the AI model settings as needed for response generation
5. 5
   Specify the Jira endpoint for sending the response drafts