Create response draft from Help desk email to CRM

• Automate response drafting for Help desk inquiries
• Enhance customer support efficiency through AI-generated replies
• Streamline communication between Help desk and CRM systems

Trigger the workflow upon receiving a Help desk email Fetch the email content from the Help desk system Use AI to generate a response draft based on the email content Send the generated response draft to the CRM for follow-up

1. 1
   Import the workflow template into n8n
2. 2
   Configure the webhook URL for incoming Help desk emails
3. 3
   Set up the Help desk email fetching parameters
4. 4
   Integrate OpenAI settings for response generation
5. 5
   Connect the CRM endpoint for sending drafts