Create response draft from Freshdesk ticket to Notion

• Automatically generate response drafts for customer support tickets.
• Streamline documentation of customer interactions in Notion.
• Enhance productivity by reducing manual response drafting.

Triggers on incoming Freshdesk tickets. Fetches ticket data from Freshdesk. Uses AI to create a response draft based on the ticket data. Sends the generated draft to Notion for documentation.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the Freshdesk webhook settings.
3. 3
   Set up the OpenAI model parameters for response drafting.
4. 4
   Connect the Notion integration to receive drafts.
5. 5
   Test the workflow with a sample Freshdesk ticket.