Use Cases
- Automatically generate response drafts for customer support tickets.
- Streamline documentation of customer interactions in Notion.
- Enhance productivity by reducing manual response drafting.
How It Works
Triggers on incoming Freshdesk tickets. Fetches ticket data from Freshdesk. Uses AI to create a response draft based on the ticket data. Sends the generated draft to Notion for documentation.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the Freshdesk webhook settings.
- 3Set up the OpenAI model parameters for response drafting.
- 4Connect the Notion integration to receive drafts.
- 5Test the workflow with a sample Freshdesk ticket.
Apps Used
Freshdesk
OpenAI
Notion
Categories
Target Roles
Industries
Tags
#ai content generation
#process automation
#workflow management