Create response draft from Freshdesk ticket to Email

• Automate response drafting for customer support tickets.
• Enhance efficiency in handling Freshdesk inquiries.
• Streamline email communications for support teams.

Trigger the workflow with an incoming Freshdesk ticket. Fetch ticket data from Freshdesk using an HTTP request. Generate a response draft using OpenAI's language model. Send the generated draft to the specified email address.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL for Freshdesk ticket triggers.
3. 3
   Set up the Freshdesk API endpoint for fetching ticket data.
4. 4
   Adjust the email settings for sending responses.