Create response draft from Call transcript to Knowledge base

• Automate the creation of knowledge base articles from customer call transcripts.
• Enhance customer support by quickly generating response drafts.
• Streamline knowledge management processes in organizations.

Triggers on receiving a call transcript via webhook. Fetches the call transcript data from a specified URL. Utilizes AI to generate a response draft based on the transcript. Sends the generated response draft to a knowledge base.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL to receive call transcripts.
3. 3
   Set the correct API endpoint for fetching call transcripts.
4. 4
   Adjust the AI model settings as needed.
5. 5
   Specify the knowledge base URL for sending drafts.