Use Cases
- Automatically generate email responses from call transcripts
- Enhance customer support by providing timely follow-ups
- Streamline communication processes in sales teams
How It Works
Incoming call transcripts trigger the workflow via a webhook Data is fetched from the call transcript using an HTTP request OpenAI generates a response draft based on the fetched transcript The generated response is sent to a specified email address Error notifications are sent to a Slack channel if issues occur
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the webhook URL for incoming call transcripts
- 3Set up the HTTP request parameters for fetching call transcripts
- 4Input the necessary details for sending emails
- 5Test the workflow to ensure proper functionality
Apps Used
OpenAI
Slack
Categories
Target Roles
Tags
#ai content generation
#email automation
#workflow management