Use Cases
- Automate incident response workflows for IT teams.
- Enhance communication between development and operations teams.
- Streamline the process of tracking incidents in Jira.
- Improve incident management efficiency with real-time notifications.
How It Works
Trigger the workflow with an incoming webhook from PagerDuty. Fetch incident details using an HTTP request. Create a Jira ticket with the fetched incident data. Send a notification to a Slack channel about the new incident.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the webhook URL in PagerDuty to trigger this workflow.
- 3Set up the HTTP request node to fetch the correct PagerDuty incident data.
- 4Configure the Slack node to send notifications to the desired channel.
- 5Test the workflow to ensure it operates as expected.
Apps Used
Jira
PagerDuty
Slack
Categories
Target Roles
Industries
Tags
#process automation
#notifications
#slack automation