Use Cases
- Automatically create Jira tickets from PagerDuty incidents
- Notify teams via Slack about errors in ticket creation
- Streamline incident management processes across platforms
How It Works
Trigger the workflow with an incoming PagerDuty incident Fetch incident data from PagerDuty using an HTTP request Send the fetched data to Jira to create a new ticket Handle any errors by sending notifications to Slack
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the webhook URL in PagerDuty to point to the workflow
- 3Set up authentication for PagerDuty and Jira integrations
- 4Test the workflow with a sample incident from PagerDuty
Apps Used
PagerDuty
Jira
Slack
Categories
Target Roles
Industries
Tags
#process automation
#notifications
#workflow management