Use Cases
- Automate incident ticket creation in Jira from PagerDuty alerts
- Notify team members via email about new incidents
- Improve response times for incident management
How It Works
Trigger the workflow with an incoming PagerDuty incident Fetch incident details from PagerDuty Create a Jira ticket using the fetched incident data Send an email notification to relevant team members
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the PagerDuty webhook settings
- 3Set up the Jira integration with the necessary credentials
- 4Adjust the email notification settings as needed
Apps Used
PagerDuty
Jira
Categories
Target Roles
Industries
Tags
#process automation
#email automation
#notifications