Use Cases
- Quickly log customer support requests in Freshdesk
- Automate ticket creation for manual triggers
- Streamline customer service operations
How It Works
Initiate the workflow using a manual trigger Configure ticket parameters such as status and requester Create a new ticket in Freshdesk based on the defined parameters
Setup Steps
- 1Import the workflow template into n8n
- 2Connect your Freshdesk account credentials
- 3Customize the requester email if needed
- 4Execute the workflow to create a ticket
Apps Used
Freshdesk
Categories
Target Roles
Industries
Tags
#process automation
#workflow management
#email automation