Use Cases
- Automate customer feedback collection for improved service
- Analyze sentiment of customer feedback to identify trends
- Store and manage feedback data in Google Sheets for reporting
- Enhance customer experience by responding to feedback insights
How It Works
Customer submits feedback through a web form Feedback data is sent to OpenAI for sentiment classification Sentiment analysis results are merged with feedback data Combined data is appended to a Google Sheets document for tracking
Setup Steps
- 1Import the workflow template into your n8n instance
- 2Connect your Google Sheets account
- 3Connect your OpenAI account with the required credentials
- 4Customize the feedback form fields as needed
- 5Deploy the workflow and test the feedback submission process
Apps Used
Google Sheets
OpenAI
Categories
Target Roles
Tags
#sentiment analysis
#process automation
#workflow management