Classify tickets from Intercom to Notion

• Automatically classify customer support tickets from Intercom.
• Send classified ticket information to Notion for better tracking.
• Enhance customer support efficiency with AI-driven classification.

Trigger the workflow with an incoming Intercom chat message. Fetch the chat data from Intercom. Classify the ticket using OpenAI's AI model. Send the classified ticket information to Notion. Handle errors by notifying the team via Slack.

1. 1
   Import the workflow template into n8n.
2. 2
   Configure the webhook URL for Intercom.
3. 3
   Set up the OpenAI model parameters.
4. 4
   Connect the Notion integration with the appropriate database.
5. 5
   Test the workflow with sample Intercom messages.