Use Cases
- Automate ticket classification for customer support teams
- Streamline communication between Help Desk and Notion
- Enhance productivity by reducing manual ticket handling
How It Works
Webhook triggers on incoming Help Desk email Fetches email data using HTTP request Classifies ticket content using OpenAI's AI model Sends classified ticket information to Notion
Setup Steps
- 1Import the workflow template into n8n
- 2Configure the webhook URL for incoming emails
- 3Set up the HTTP request to fetch Help Desk email data
- 4Connect OpenAI for ticket classification
- 5Configure Notion integration for sending classified tickets
Apps Used
Help Desk
OpenAI
Notion
Categories
Target Roles
Tags
#ai assistants
#process automation
#email automation