Use Cases
- Automate ticket classification from Help Desk emails.
- Integrate AI to improve customer support efficiency.
- Streamline data transfer from email to CRM systems.
How It Works
Trigger workflow upon receiving a Help Desk email. Fetch email data for processing. Classify the ticket using AI. Send the classified ticket information to the CRM.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the webhook URL for incoming emails.
- 3Set up the Help Desk email fetching parameters.
- 4Connect the AI classification model settings.
- 5Specify the CRM endpoint for data submission.
Apps Used
Help Desk
OpenAI
Categories
Target Roles
Tags
#ai assistants
#process automation
#email automation