Use Cases
- Automatically classify support tickets from GitHub issues.
- Streamline knowledge management by sending classified tickets to a Knowledge Base.
- Enhance team collaboration by organizing insights from GitHub issues.
How It Works
Trigger the workflow with an incoming GitHub issue. Fetch the issue data from GitHub. Classify the ticket using AI. Send the classified ticket information to a Knowledge Base.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Configure the GitHub webhook to trigger on new issues.
- 3Set up the AI model parameters for ticket classification.
- 4Specify the Knowledge Base URL for sending classified tickets.
Apps Used
GitHub
OpenAI
Knowledge Base
Categories
Target Roles
Industries
Tags
#ai content generation
#process automation
#workflow management