Use Cases
- Automate ticket classification from call transcripts
- Enhance customer support efficiency with AI-driven insights
- Organize and manage support tickets in Notion
How It Works
Trigger the workflow upon receiving a call transcript Fetch the call transcript data from the specified source Classify the ticket using AI based on the call content Send the classified ticket information to Notion for tracking
Setup Steps
- 1Import the workflow template into your n8n instance
- 2Configure the webhook settings for incoming call transcripts
- 3Set up the HTTP request node to fetch call transcript data
- 4Adjust the AI classification parameters as needed
- 5Specify the Notion integration details for storing classified tickets
Apps Used
Notion
OpenAI
Slack
Categories
Target Roles
Industries
Tags
#ai assistants
#process automation
#workflow management