Use Cases
- Automate ticket classification from GitHub issues to improve response times.
- Integrate AI-driven insights into CRM systems for better customer management.
- Streamline support workflows by categorizing issues automatically.
How It Works
Triggers on new GitHub issues to initiate the workflow. Fetches issue data from GitHub for processing. Uses AI to classify the ticket based on the content of the issue. Sends the classified ticket information to a CRM for further action.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Configure the GitHub webhook to trigger on new issues.
- 3Set up the OpenAI model parameters for ticket classification.
- 4Connect your CRM endpoint for receiving classified tickets.
Apps Used
GitHub
OpenAI
Categories
Target Roles
Tags
#ai assistants
#process automation
#workflow management