Classify ticket with AI from Call transcript to Jira

• Automate ticket classification from call transcripts
• Integrate AI for enhanced ticket management
• Streamline communication between support teams and Jira
• Reduce manual effort in categorizing support tickets

Trigger the workflow via an incoming webhook when a call transcript is received Fetch the call transcript data using an HTTP request Classify the ticket using an AI model Send the classified ticket data to Jira for management

1. 1
   Import the workflow template into n8n
2. 2
   Configure the webhook URL to receive call transcripts
3. 3
   Set up the HTTP request node to fetch call transcript data
4. 4
   Adjust the AI model parameters as needed
5. 5
   Configure the HTTP request node to send data to Jira