Classify help desk tickets using AI and send notifications via email | n8n Template | n8n json

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Classify help desk tickets using AI and send notifications via email

5 nodes

Beginner

Automate email workflows and campaigns using OpenAI, Slack with seamless automation and data synchronization. Process and analyze data using advanced AI language models while reducing manual work and ensuring data accuracy across platforms. Designed for marketing professionals and campaign managers who need reliable automation with 5+ workflow steps.

Use Cases

Automate ticket classification for help desk inquiries
Improve response times for customer support
Streamline communication by sending email notifications

How It Works

Trigger on incoming help desk emails Fetch email content for processing Classify ticket using AI technology Send classification results via email

Setup Steps

1
Import the workflow template into n8n
2
Configure the webhook URL for incoming emails
3
Set up the email fetching URL for help desk emails
4
Adjust the AI model parameters as needed
5
Specify the email address for sending notifications

Apps Used

OpenAI

Slack

Categories

Business Process

Target Roles

Customer Success

IT & Development

Industries

SaaS & Technology

Tags

#ai assistants

#process automation

#email automation

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