Chatbot interaction management with OpenAI and PostgreSQL

• Automate customer support interactions using AI-powered chatbots.
• Enhance user engagement through personalized responses based on user data.
• Retrieve and display product information dynamically based on user queries.
• Maintain conversation history for improved customer relationship management.

User initiates interaction through the chatbot interface. Input data is captured and processed using conditional logic. Personalized responses are generated using OpenAI's capabilities. Conversation history is stored in PostgreSQL for future reference. Relevant product information is retrieved from the database based on user queries.

1. 1
   Import the workflow template into your n8n instance.
2. 2
   Configure the OpenAI credentials for chatbot interaction.
3. 3
   Set up PostgreSQL credentials for data storage.
4. 4
   Customize the chatbot's initial messages and response templates.
5. 5
   Test the workflow to ensure proper functionality and integration.