Use Cases
- Automate customer inquiries via WhatsApp for product information.
- Enhance customer engagement with instant AI-generated responses.
- Streamline sales processes by integrating AI with messaging platforms.
- Provide 24/7 support for product inquiries without human intervention.
How It Works
Triggers on incoming WhatsApp messages. Processes messages to determine their type. Uses AI to generate responses based on customer inquiries. Queries a product catalog for relevant information. Sends responses back to the customer via WhatsApp.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure WhatsApp credentials for message handling.
- 3Set up OpenAI credentials for AI processing.
- 4Adjust the product catalog URL as needed.
- 5Activate the workflow to start receiving messages.
Apps Used
WhatsApp
OpenAI
File Extraction
Categories
Target Roles
Tags
#ai chatbots
#ai assistants
#process automation