Use Cases
- Automate responses to frequently asked questions from customers on WhatsApp.
- Provide product information and troubleshooting tips through AI-driven interactions.
- Streamline customer service operations by reducing response times and improving accuracy.
How It Works
Webhook receives incoming messages from WhatsApp. AI agent processes the message and generates a response using OpenAI. Responses are sent back to customers via WhatsApp. Messages are verified to ensure they contain relevant customer inquiries.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Configure webhook URLs for verification and response nodes.
- 3Set up OpenAI and WhatsApp credentials in the workflow.
- 4Test the workflow to ensure proper functionality.
Apps Used
WhatsApp
OpenAI
Google Drive
Categories
Target Roles
Industries
Tags
#ai chatbots
#ai assistants
#process automation