Use Cases
- Provide instant responses to customer inquiries via WhatsApp.
- Automate product information sharing and troubleshooting assistance.
- Streamline order management and customer service interactions.
- Enhance customer satisfaction with timely and accurate responses.
How It Works
Webhook receives incoming messages from WhatsApp. AI agent processes the message content and generates a response. Responses are sent back to customers through WhatsApp. Integration with Google Drive for document retrieval and Qdrant for vector storage.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the webhook nodes with the appropriate URLs.
- 3Set up OpenAI and Qdrant credentials.
- 4Test the workflow to ensure proper functionality.
Apps Used
WhatsApp
OpenAI
Google Drive
Qdrant
Categories
Target Roles
Tags
#ai chatbots
#process automation
#workflow management