Use Cases
- Provide instant responses to customer inquiries via WhatsApp.
- Assist customers in navigating product catalogs and brochures.
- Filter and handle different types of messages from users.
- Enhance customer service efficiency with automated replies.
How It Works
Trigger the workflow with incoming WhatsApp messages. Filter messages to handle only text-based inquiries. Use AI to generate responses based on customer questions. Retrieve relevant product information from a vector store. Send responses back to customers through WhatsApp.
Setup Steps
- 1Import the workflow template into your n8n instance.
- 2Configure WhatsApp and OpenAI credentials.
- 3Set up the webhook for the WhatsApp trigger.
- 4Activate the workflow to start receiving messages.
Apps Used
WhatsApp
OpenAI
File Extraction
Categories
Target Roles
Industries
Tags
#ai chatbots
#ai assistants
#process automation