Use Cases
- Automate categorization of user feedback in Discord.
- Streamline communication between customer support and IT departments.
- Enhance response times for urgent user issues.
How It Works
Trigger the workflow via a Discord webhook when user feedback is submitted. Analyze the feedback using OpenAI to determine its category. Parse the response and send categorized feedback to the relevant department.
Setup Steps
- 1Import the workflow template into n8n.
- 2Configure the Discord webhook with the appropriate URL.
- 3Set up OpenAI credentials for feedback analysis.
- 4Test the workflow by submitting user feedback through Discord.
Apps Used
Discord
OpenAI
Categories
Target Roles
Industries
Tags
#ai chatbots
#sentiment analysis
#process automation